Can't sign in with a Microsoft account (Microsoft Store)

[tonho888]

I'm confused and this is clearly not normal, what other components should be added or should not be deleted in order to log in to a Microsoft account (0x800704ec)?
Previously, I kept the AAD Broker plugin and Azure Active Directory (used and needed for Ms services)

 

[garlin]

Please attach your preset file after removing any private data like user passwords or license keys. AAD features are not required for normal Microsoft Account logons, because AAD and MS Accounts live in separate, unrelated domains.

 

[Necrosaro]

0x800704ec indicates that the Microsoft Store app is being blocked by a group policy.


Check Group Policy Settings

Press Win + R, type gpedit.msc, and press Enter to open the Local Group Policy Editor.

Navigate to Computer Configuration > Administrative Templates > Windows Components > Store.

Look for a policy named "Turn off the Store application" or similar. If it’s enabled, set it to "Disabled" or "Not Configured".

Apply the changes and restart the computer.

 

[garlin]

The most likely setting is System / Microsoft Account -> Users can't add or log on with Microsoft accounts

 

[Necrosaro]

The most likely setting is System / Microsoft Account -> Users can't add or log on with Microsoft accounts

Possible

 

[tonho888]

here

0x800704ec indicates that the Microsoft Store app is being blocked by a group policy.


Check Group Policy Settings

Press Win + R, type gpedit.msc, and press Enter to open the Local Group Policy Editor.

Navigate to Computer Configuration > Administrative Templates > Windows Components > Store.

Look for a policy named "Turn off the Store application" or similar. If it’s enabled, set it to "Disabled" or "Not Configured".

Apply the changes and restart the computer.

I thought yesterday it was also my fault here, apparently it wasn't

 

[tonho888]

The most likely setting is System / Microsoft Account -> Users can't add or log on with Microsoft accounts

This section is also unchecked, not removed

 

[tonho888]

and after trying full windows without editing, it turned out that MS Store ran normally, but when there was a registry it immediately had problems, and it turns out this was the root cause.

Hide Windows Backup App.reg
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\MicrosoftAccount]
"DisableUserAuth"=dword:00000001

Now MS Store can run normally and can log in, thank you for your help Garlin